Terms of Use

About these terms

These terms apply to your use of telxer.com (the “website”), operated by Telxer, 3rd Floor, IKON Building, Brains Avenue, Masaki, Dar es Salaam, Tanzania. By using the website you agree to them. If you do not agree, please do not use the website.

These terms cover the website only. Our products and services (Fiber, Extel, Neno, TeleMoney and Rails) are provided under separate agreements, which apply instead of these terms for those services.

Information on this website

We work to keep the website accurate and up to date, but its content is for general information only. It is not an offer, a quote or professional advice. Product features, availability, speeds, coverage and service levels depend on your location and are confirmed only in a signed agreement.

Examples, figures, illustrations and customer scenarios on the website may be illustrative and are not a promise of specific results.

Using the website

You agree not to:

• use the website in a way that breaks the law or harms others;
• try to gain unauthorised access to the website, its servers or connected systems;
• introduce malware, overload the website or interfere with how it works;
• copy or scrape the website’s content at scale, or use it to build a competing service;
• send false information through our forms.

Intellectual property

The Telxer name, logo, the product names Fiber, Extel, Neno, TeleMoney and Rails, and the website’s text, designs, graphics and code belong to Telxer or its licensors. You may view and share pages for your own business use, but you may not reproduce, modify or distribute them without our written permission.

Customer and partner names and logos shown on the website belong to their owners.

Links to other websites

The website may link to other websites. We are not responsible for their content, security or privacy practices.

Liability

The website is provided “as is”. To the extent the law allows, we do not guarantee that it will always be available, error-free or free of viruses, and we are not liable for any loss arising from your use of the website or reliance on its content. Nothing in these terms limits liability that cannot be limited by law.

Privacy

Our Privacy Policy explains how we handle personal information collected through the website, including cookies.

Changes

We may update these terms from time to time. The date at the top shows when they last changed, and the version on this page applies each time you use the website.

Governing law

These terms are governed by the laws of the United Republic of Tanzania, and the courts of Tanzania have jurisdiction over any dispute about them, unless the law of your country gives you a right to bring proceedings there.

Contact us

Questions about these terms: use the form on our Contact page.