Connect
- Diverse routingTwo physically separate paths to critical sites.
- Automatic failoverExtel backup broadband that takes over in seconds.
Solutions · Business continuity & resilience
Built to stay up. Watched around the clock.
Design out single points of failure with diverse fiber paths and automatic broadband failover, and let our network operations centre spot and fix faults before your customers notice.
- Diverse routing
- Automatic failover
- DDoS protection
- Managed monitoring
- automatic failover to backup paths
- < 60 s
- network operations centre monitoring
- 24/7
- fault response, any time of day
- 4 hr
Overview
What you get with Telxer
Diverse routes, automatic failover and round-the-clock monitoring, so one fault never takes your business offline.
- Failover in under 60 s
- Faults fixed proactively
- One SLA end to end
- Primary fiber
- Diverse fiber path
- Extel backup broadband
- DDoS protection
- 24/7 NOC
What’s included
Everything in one solution
Secure
- DDoS protectionAttacks filtered in our network before they reach you.
- Private connectivityCritical traffic kept off the public internet.
Manage
- 24/7 NOCEvery link monitored and faults handled proactively.
- Incident alertsYour team told by SMS the moment a link degrades.
How it works
How it comes together
- 01Primary fiber path
- 02Diverse backup path
- 03Extel backup broadband
- 0424/7 NOC
Packages
Choose the right level
Essential
Critical single sites
- SLA
- 99.9% uptime
- Support
- Business hours
- Extel backup broadband
- Automatic failover
- Outage alerts by SMS
- Online support portal
Advanced
Branches & data centres
- SLA
- 99.95% uptime
- Support
- 24/7
- Diverse fiber paths
- Automatic failover
- DDoS protection
- Proactive 24/7 monitoring
Enterprise
Mission-critical operations
- SLA
- 99.99% uptime
- Support
- 24/7 with named engineers
- Fully diverse routes & equipment
- Always-on DDoS mitigation
- Named NOC engineers
- Quarterly resilience reviews
Every package is tailored to your sites and goals. Our team will recommend the right one.
How we deliver
From first call to fully managed
- 01Week 1
Assess
Workshop and site survey to map what you run today and what it costs.
- 02Week 2
Design
Architecture, SLA and one clear proposal, with a fixed price.
- 03Weeks 3–8
Deploy
Phased roll-out, tested site by site, with no disruption to live services.
- 04Ongoing
Manage
24/7 monitoring, monthly reporting and a named account manager.
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The Telxer products behind it
- FiberFiber connects enterprises, data centres and carriers on one owned, subsea-connected network: dedicated internet, private lines, wholesale capacity and dark fiber.Explore Fiber
- ExtelExtel keeps travelling staff online abroad with prepaid data eSIMs, installed by QR code in minutes, and connects offices, shops and branches with Fiber to the Business.Explore Extel
- NenoNeno sends the messages, alerts and verifications your customers rely on, by SMS, WhatsApp and voice, through one set of APIs.Explore Neno
Popular withFinancial & Retail EnterprisesPublic Sector & InstitutionsIndustrial & Resources
Want to know more?
Our solution team will walk you through business continuity & resilience and design it around your business.
FAQs
What does diverse routing mean?
Your site is connected over two physically separate paths, so a single cable cut or equipment fault can’t take both down.
Will we be told when something goes wrong?
Yes. Our NOC alerts your team by SMS and email the moment a link degrades, and tells you when it’s fixed.