SMS & A2P
Alerts, reminders, receipts and campaigns with your brand as the sender.
- Bulk and transactional
- Scheduling & personalisation
- Delivery reports
Messages that always arrive.
Send alerts, reminders, receipts and offers to every customer by SMS, from your own systems or our web portal.
- Direct operator routes, no grey routes
- Your brand as the sender name
- Delivery reports for every message
- From one message to millions
Conversations on WhatsApp.
Reach customers on the app they open most, with rich messages, buttons and two-way chat through the official WhatsApp Business Platform.
- Official WhatsApp Business Platform
- Images, documents and quick-reply buttons
- Two-way chat with your team or bot
- Verified business profile
Verify every login and payment.
Send one-time passwords that reach customers in seconds, with automatic fallback so every sign-in and payment gets through.
- Codes delivered in seconds
- Automatic fallback: SMS, WhatsApp, voice
- Fraud and pumping protection
- Simple verify API
Channels
One platform, every channel
WhatsApp Business
Rich, two-way conversations on the official WhatsApp Business Platform.
- Templates & media
- Quick-reply buttons
- Chatbot or agent hand-off
OTP & verification
One-time passwords for sign-ups, logins and payments, with smart fallback.
- Verify API
- Auto fallback
- Fraud protection
Voice
Automated voice messages and calls for reminders, alerts and OTP by voice.
- Text-to-speech
- Voice OTP
- Call reports
- 98%
- Delivered in 5 seconds
- 1 API
- For SMS, WhatsApp and voice
- 24/7
- Monitoring and support
- 99.9%
- Platform uptime
Who uses it
Built for every industry
- Banks & fintechOTPs, transaction alerts and security notices.
- Retail & e-commerceOrder updates, delivery tracking and offers.
- HealthcareAppointment reminders and results notifications.
- LogisticsPickup, delivery and proof-of-delivery messages.
- EducationFees, results and announcements for parents.
- Government & utilitiesCitizen alerts, outage notices and billing reminders.
For developers
Send your first message in minutes
One REST API for SMS, WhatsApp and voice, with delivery webhooks and client libraries. Prefer no code? Use the Neno web portal.
- REST API with delivery webhooks
- Sandbox for testing
- Web portal for non-developers
curl https://api.telxer.com/neno/v1/messages \
-H "Authorization: Bearer $NENO_KEY" \
-d channel=sms \
-d to=+255700000000 \
-d from=KIJANI \
-d text="Your order #1042 is on its way."How it works
Live in 3 steps
- 01Day 1
Connect
Use our REST API or the web portal. We help your developers integrate.
- 02Days 2–5
Register
We register your sender name and WhatsApp business profile for you.
- 03Go live
Send & track
Send messages and see delivery for every one in real time.
Want to know more?
Our team can show you Neno and help you choose the right channels for your customers.
FAQs
Do I need developers to use Neno?
No. You can send messages from the Neno web portal, or connect your systems through our API. Our team helps with either.
Can messages show my company name?
Yes. We register your brand as the SMS sender name and set up your verified WhatsApp business profile.
What happens if an OTP does not arrive?
Neno retries automatically on another channel, such as WhatsApp or a voice call, so customers can still sign in or pay.
Can we see whether messages were delivered?
Yes. Every message has a delivery report in the portal and through the API, with exports for your records.