How can we help?
Choose the team you need. Sales enquiries get a named expert within one business day; our operations centre never closes.
- Reply within 1 business day
Sales
New connectivity, messaging, payments or commerce for your business.
Send an enquiry - 24/7 · 365 days
Customer support
Existing customer? Report a fault or get help from our 24/7 operations centre.
Report an issue - Wholesale desk
Carriers & wholesale
IP transit, capacity, dark fiber and interconnect for operators.
Contact the wholesale desk - Partners & press
Partnerships & media
Resellers, technology partners, press and speaking requests.
Get in touch
Telxer Dar es Salaam.
3rd Floor, IKON Building, Brains Avenue, MasakiDar es Salaam, Tanzania
- Sales & office
- Mon–Fri, 08:00–17:00 EAT
- Network operations
- 24/7, every day of the year
Headquartered in Dar es Salaam, serving enterprises and carriers across 18 countries.
From hello to a proposal.
- 01
We reply
A named expert gets back to you within one business day.
- 02
We scope
A short call to understand your sites, systems and goals.
- 03
We propose
A tailored, no-obligation proposal with pricing and SLA.
Good to know.
How fast will someone reply?
Sales enquiries get a reply from a named expert within one business day. Faults reported to support are picked up by our operations centre 24/7.
Do you work with businesses outside Tanzania?
Yes. Telxer serves enterprises and carriers across 18 countries, with capacity to Europe, the Middle East and Asia.
I’m an existing customer. Should I use this form?
For faults and service requests, contact customer support directly so your ticket reaches the operations centre straight away.
Can I become a reseller or technology partner?
Yes. Contact the partnerships team with a short note about your business and the markets you serve.